problems with casio ex-z77 repaired twice already?
I purchase a casio ex-z77 camera about a year ago for my girlfriend and since then we have sent it to the casio repair center twice due to a faulty lcd screen and now something is wrong with it again. When ever we turn on the camera it sounds like the lens is zooming in and out by itself. We have never dropped it or even used it that often. The warranty is up soon is there anything I can do so I don’t have to send it out to get repaired again? Is there someone at casio to call and complain and try to get a replacement or a complaint to the better business bureau? I don’t want to keep dealing with these problems.
“zooming in and out by itself”???The exilim lens will zoom once turned ON, it will automatically turned off in minutes or seconds depending on how you set it. I don’t know with your particular model, but you can press “Menu” then go to “Setup”, select the “SLEEP” or “Auto Power Off” and set those options there to your preference. If its in “Sleep mode” and wast set in 30 secs, then the lens will zoom in in 30 secs and if you happen to press a key accidentally it will wake-up and the lens will zoom out, and may mistakenly assesed as “malfunctioning”.
Other defect maybe software confusion, usually corrected by rewriting the firmware or system version of the camera or upgrading to a new version firmware:
http://world.casio.com/qv/download/en/ex_z77_firmup/
Don’t upgrade if the camera still works or if your are not sure with the procedures.
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